At Gavroche Medical Academy, we offer online and digital educational services, including live and recorded video courses, soft copy materials, and e-certificates. We do not ship any physical products.
1. Digital Delivery Only
All our offerings — including course materials, lecture recordings, notes, and certificates — are delivered digitally through:
Email
Secure download links
Online learning portals or platforms
2. Delivery Timeline
Course access (live or recorded) is provided within 24–48 hours of enrollment and payment confirmation.
Certificates and materials are typically sent via email within 7 working days after course completion, subject to eligibility.
3. No Physical Shipping
We do not ship any printed or physical items. Please ensure your email address and contact details are correct at the time of registration to avoid delays in receiving your digital content.
4. Technical Support
If you face any issue in accessing your course content, downloads, or certificate delivery, please contact our support team:
📧 Email: [Insert Support Email]
📞 Phone/WhatsApp: [Insert Support Number]
5. Refund and Cancellation
For details on refunds and cancellations, please refer to our Refund Policy or contact us directly.